Privacy Policy
Last Updated: January 15, 2026
Bythentic ("we," "us," or "our") is committed to protecting and respecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, process, store, and safeguard your personal data when you use our website or engage with our AI integration consulting services.
This policy applies to all personal information gathered through our website at bythentiicesw, through direct business interactions, and via any related communications. We operate under the Thailand Personal Data Protection Act (PDPA), B.E. 2562 (2019), and comply with applicable data protection standards.
For questions regarding this policy, contact us at [email protected].
1. Data Controller
The data controller responsible for your personal data is:
Bythentic
42 Chiang Mai-Lamphun Road, Wat Ket, Mueang Chiang Mai
Chiang Mai 50000, Thailand
Email: [email protected]
Phone: +66 53-814-692
2. Data We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide Directly
When you submit a contact form, send an email, or enter into a service agreement with us, we may collect your name, email address, phone number, company name, job title, and the content of your messages or project requirements.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect technical data such as your IP address, browser type and version, device type, operating system, referring page URL, pages you viewed, and the date and time of your visit. This information is gathered through cookies and similar tracking technologies as described in our Cookie Policy.
2.3 Information from Third-Party Sources
In some cases, we may receive information about you from third-party analytics services, advertising platforms, or publicly available business directories, solely for the purpose of improving our service outreach and website performance.
3. How We Use Your Data
We use personal data for the following purposes:
Service delivery: to respond to your inquiries, prepare project proposals, deliver consulting and AI integration services, and manage ongoing client relationships.
Communication: to send relevant information about our services, follow up on consultations, and provide project updates. We will not send marketing communications without your consent.
Website improvement: to understand how visitors use our site, measure traffic patterns, and improve content and functionality.
Legal compliance: to meet regulatory obligations, respond to lawful requests from authorities, and enforce our terms of service.
Business analysis: to produce aggregated, non-identifying statistics that help us evaluate and refine our service offerings.
4. Legal Basis for Processing
Under the PDPA, we rely on the following legal grounds to process your personal data:
Consent: where you have explicitly agreed to the processing, such as when you submit a contact form or accept cookies on our site.
Contractual necessity: where processing is required to fulfill a service agreement or to take steps at your request before entering into a contract.
Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our website and services, provided this does not override your fundamental rights.
Legal obligations: where we are required to process data under Thai law or applicable regulations.
5. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information in the following limited circumstances:
Service providers: trusted partners who assist with website hosting, analytics, email delivery, and IT infrastructure. These providers are bound by data processing agreements and may only use your data as instructed by us.
Analytics platforms: such as Google Analytics, which processes anonymized usage data to help us understand website traffic patterns.
Legal requirements: we may disclose data when required by law, regulation, or a valid court order, or to protect the rights and safety of Bythentic, our clients, or the public.
Business transfers: in the event of a merger, acquisition, or reorganization, your data may be transferred to the successor entity under equivalent privacy protections.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specific retention periods include:
Contact form submissions and inquiry records are retained for up to 24 months following the last interaction. Client engagement records and project documentation are retained for up to 5 years after the conclusion of a service agreement. Website analytics data is retained in an aggregated, non-identifying form for up to 26 months.
When data is no longer needed, it is securely deleted or anonymized so that it can no longer identify you.
7. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational safeguards, including encrypted data transmission via TLS/SSL, access controls that restrict data to authorized personnel, regular security reviews and vulnerability assessments, and secure backup procedures with controlled access.
While we strive to protect your information, no method of electronic storage or transmission is completely secure. In the event of a data breach affecting your personal data, we will notify you and the relevant supervisory authority as required under the PDPA.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to provide core functionality, remember your preferences, and gather usage analytics. You can manage your cookie preferences at any time.
For full details on the types of cookies we use, their purposes, and how to control them, please visit our Cookie Policy.
9. Your Rights Under the PDPA
As a data subject under the Thailand Personal Data Protection Act, you have the following rights:
Right of access: you may request a copy of the personal data we hold about you.
Right to rectification: you may request that we correct inaccurate or incomplete personal data.
Right to erasure: you may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent.
Right to restrict processing: you may ask us to limit how we use your data in certain circumstances.
Right to data portability: you may request that we provide your data in a structured, machine-readable format for transfer to another controller.
Right to object: you may object to processing based on legitimate interests, and we will cease processing unless we have compelling grounds.
Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at [email protected]. We aim to respond to valid requests within 30 days. You also have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand if you believe your data protection rights have been violated.
10. Third-Party Links
Our website may contain links to third-party websites or services that operate under their own privacy policies. We have no control over, and accept no responsibility for, the content or privacy practices of those external sites. We encourage you to review the privacy policies of any third-party service before providing personal data.
11. Children's Privacy
Our services are directed at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently gathered data from a minor, we will take prompt steps to delete it. If you believe that a child has provided us with personal information, please contact us immediately at [email protected].
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will post the revised policy on this page and update the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your data.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, reach out to us:
Bythentic
42 Chiang Mai-Lamphun Road, Wat Ket, Mueang Chiang Mai, Chiang Mai 50000
+66 53-814-692